Frequently Asked Question
Question 1: What services does HMG Media offer?
We provide digital marketing, SEO, branding, web development, social media, analytics, and email marketing services.
Question 2: How do monthly retainers work?
Retainers are billed monthly and include a set amount of dedicated work each month. You can cancel with 30 days’ notice.
Question 3: Do you offer refunds?
Refunds are only available if no work has been started or payment was made in error. Completed work and monthly retainers are non-refundable.
Question 4: How long does a website take to complete?
Most websites take 2–6 weeks depending on size, complexity, and client responsiveness.
Question 5: Do you provide all the content?
We can write content for you, or you can supply your own. This is clarified during onboarding.
Question 6: What do you need from me to get started?
Logo files, brand assets, website access (if applicable), business details, and clear goals for your project.
Question 7: Can you help improve my Google rankings?
Yes — our SEO services include on-page optimisation, technical improvements, content strategy, tracking setup, and monthly reporting.
Question 8: How fast will I see results?
SEO results typically show within 3–6 months. Paid ads and social media can show results sooner depending on budget and competition.
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